Nandi Keshwor Park Experience Research

September to December 2019 | 10 weeks

UX Research

Overview

As a side project whilst staying in Kathmandu with the landscape architecture students conducting research and design for our community road project, I came across the ideas of biophilic design, and I was curious how those design elements interact with people at a park in the heart of Kathmandu — as green spaces are a rarity in the bustling Kathmandu Valley.

Nandi Keshwor Garden (although officially a garden, it’s widely regarded as a park) emerged as the research of interest due to my study advisor, Professor Laure Heland’s knowledge of the park development and connection with its principal architect, Mr. Prabal Thapa.

Research Timeline

Nandi+Keshwor+Park+Experience.jpg

My Role

UX Researcher

Collaborators

Independent study advisor: Professor Laure Heland, Principal Architect: Prabal Thapa

Research Question

How and why do people interact with Nandi Keshwor Park?

 

My research Process

After defining my initial research question and diving into the historical context of Nandi Keshwor, I came up with three initial hypotheses:

  1. Biophilic design elements encourage people to stay longer at the park. 

  2. Social events at the park help facilitate more interest in coming to the park, which may contribute to park maintenance.

  3. Impacts of previous earthquake experience create more place attachment for those who had taken refuge at the park.

Then, I set out to use research methods that I wanted to practice more on, such as ethnographic observation, data-mining on Google Maps Reviews, and on-site survey, as a way to build upon my research skills.

Research Methods

Nandi+Keshwor+Park+Experience+%284%29.jpg

Nandi Keshwor Garden Timeline

Nandi Keshwor Park Experience (1).png
 
Photos of Nandi Keshwor Park / taken in December 2019

Photos of Nandi Keshwor Park / taken in December 2019

Original park plan designed by Prabal Thapa

Original park plan designed by Prabal Thapa


Method 1 - Observation & Behavioral Mapping

I created these visualizations via Illustrator based on 3 separate sessions of ethnographic observations.

Prominent Observations

Nandi+Keshwor+Park+Experience+%289%29.jpg

Method 2 - Google Maps Reviews

I scrapped 164 reviews from Google Maps in regards Nandi Keshwor Garden within a set window of 3 months’ time.

Snapshot of data analysis and qualitative coding process

Nandi Keshwor Park Experience (10).png

Interesting Findings out of 66 Reviews

Nandi+Keshwor+Park+Experience+%2811%29.jpg

Method 3 - On-Site Survey

Armed with a few Nepali folks that I had befriended through the participatory research project, I distributed 62 surveys (31 in English; 31 in Nepali) to park-goers on-site.


Correlations of Outcomes

  1. Biophilic design elements encourage people to stay longer at the park. 

    Grass, water, open space, sunbath, more plants  

  2. Social events at the park help facilitate more interest in coming to the 

    park, which may contribute to park maintenance.

    No sufficient data on recent events hosted at the park

  3. Impacts of previous earthquake experience create more place 

    attachment for those who had taken refuge at the park.

    No sufficient data on people who took refuge at the park

Future Research

  1. Compare parks in the area with Nandi Keshwor with biophilic elements, park features, and disaster preparation.

  2. Conduct more qualitative, in-depth interviews: How & why does this place mean a lot to you?

Recommendations

Service design recommendations to park organizers.

Service design recommendations to park organizers.

Final design pamphlet to illustrate research findings.

Final design pamphlet to illustrate research findings.

REFLECTION ON THIS PROJECT

Researching abroad. Conducting research in a foreign place was surely an eye-opening experience. I was surprised about how open and willing the Nepali people were, when I approached them at the park and asked them to fill out my survey; most of them gladly obliged, and some even offered me snacks! Thanks to my study advisor, Laure Heland, I was able to connect with the principal park architecture, Prabal Thapa, and hear about his story and process of how the park was developed and built through the years. It was heartwarming to see the park through his lens, and feel grateful to have a green park in the heart of Kathmandu.

Trying new methods & learning new concepts. Biophilic design and behavioral mapping are two new concepts unbeknownst to me prior to this research project, and I definitely look forward to expand those concepts in my future research and design opportunities.